Frequently Asked Questions (FAQ)
I don’t remember my password; what should I do?
Please select “New Visitor/Forgot Password” on the login form and fill in the required fields. You will need to know your Member ID, last name, and Dental School Graduation Year. You will then be able to reset your password.
Return to Top
I don’t remember my Member ID; what should I do?
Please contact the Member Service Center for assistance with your Member ID.
Call 800-621-8099 x3553 or 312-440-2500 x3553 (weekdays 8:30am–5pm Central Standard Time), or send an e-mail to mscpassword@ada.org.
Return to Top
The password reset form says my information is incorrect; how can I correct this information?
Please contact the Member Service Center; they will be able to correct your information in our records and help you with any Member ID problems.
Call 800-621-8099 x3553 or 312-440-2500 x3553 (weekdays 8:30am–5pm Central Standard Time), or send an e-mail to mscpassword@ada.org.
Return to Top
What are the limits on password creation?
There are no limits on password creation. You may change your password as often as you like. Passwords can be any length.
Return to Top
Will this form log me into my account on ADACatalog.org?
No; your login for the ADA catalog may be different than your login for ADA.org.
Return to Top
Why does some information on ADA.org require me to log in?
Some information on ADA.org exists as a member benefit only; this information requires our members to log in. If you would like more specific information, please contact the Member Service Center, who can put you in touch with the correct department in the ADA.
Return to Top
What is Image Verification ( CAPTCHA )?
An image verification test, also known as a "captcha," can help protect a Web site from intrusion by automated software programs by requiring visitors who are submitting information to the site to enter a verification code that can generally be read only by humans.
Return to Top
Who can I contact if I have any further problems?
Please contact the Member Service Center with any problems, concerns, or questions you may have. Call 800-621-8099 x3553 or 312-440-2500 x3553 (weekdays 8:30am–5pm Central Standard Time), or send an e-mail to mscpassword@ada.org.
Return to Top
|
