Contact Information

This is the Web site of the Joint Commission on National Dental Examinations ("JCDNE"), and is hosted by the American Dental Association ("ADA"). The JCNDE and the ADA respect the privacy of National Board Dental Examination (NBDE) and National Board Dental Hygiene Examination ("NBDHE") candidates and other users of this Web site and the ADA's Web site, ADA.org. This Privacy Policy addresses the use of information about you collected by virtue of your use of this Web site and ADA.org in connection with the NBDE and NBDHE, administered under the auspices of the Joint Commission on National Dental Examinations (JCNDE). This Privacy Policy does not govern personal information collected by the ADA offline or on other ADA Web sites or Web site pages having separate privacy policies or not linking to this Privacy Policy. The ADA is a non-profit company whose operations and data servers are located wholly within the United States. Any data you submit on the Site will be processed in accordance with this Privacy Policy and U.S. law, which may provide different protection from the laws of the country where you are located. By providing information to us on this Web site and on ADA.org, you accept the terms of this Privacy Policy.

You may contact us about this Privacy Policy:

Via postal address: Joint Commission on National Dental Examinations, 211 E. Chicago Avenue, Chicago, IL 60611-2637

Via e-mail : education@ada.org

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Information We May Collect About You

The information we collect via this Web site and related areas of ADA.org is used to process test applications, report test scores, and for research purposes related to the NBDE and NBDHE. The information may also be used to improve services to you and the content of the Web site.

For each visitor to this Web site and to ADA.org, our Web server automatically recognizes only the user's domain name, but not the e-mail address (where possible). The domain name and internet protocol (IP) address of visitors to this Web site and ADA.org, aggregate information on what pages users access or visit, user-specific information on what pages users access or visit, and information volunteered by users is collected. This information may be used for the purpose of understanding Web site usage and improving Web site performance.

With respect to cookies: We use cookies for a number of purposes, including the administration of this Web site and of ADA.org and to record session information, such as user-specific information on what pages users access or visit. This information may be used to help learn more about site traffic patterns and to improve your experience on the Web sites.

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How We May Use Information We Collect

As part of the NBDE and NBDHE programs, certain personal information may be collected to provide you with services related to those programs and to engage in research for specific, defined purposes. Such personal information may include names, identification numbers, contact information, and academic information. Your contact information may be used to communicate with you regarding testing applications, your testing appointment or score report requests.

With respect to the NBDE program, personal information will also be provided to the NBDE test administrator, Prometric Inc. ("Prometric"), for purposes of identification and admission to the NBDE. Prometric is required to maintain the confidentiality of your personal information; please refer to www.Prometric.com to view Prometric's Privacy Policy.

Regarding the NDBHE program, personal information will also be provided to the NBDHE test administrator, Pearson VUE, for purposes of identification and admission to the NBDHE. Pearson VUE is required to maintain the confidentiality of your personal information; please refer to www.pearsonvue.com/nbdhe to view the Pearson VUE Privacy Policy.

Whenever the JCNDE conducts research using personally identifiable data, that research is reviewed by an institutional review board to ensure protection of your interests. Results and information relating to such research include only summary or aggregate data reported in such a way that individuals cannot be identified.

Unless authorized by you and except as provided herein, we will not give or sell your e-mail address, contact information or other personal information to any third party.

The JCNDE and the ADA reserve the right to use personal information in its databases to confirm your identity for test administration purposes or in relation to unauthorized use of ADA services, networks or intellectual property. Your personal information may be provided to government agencies or others as necessary to comply with the law or in response to legal or administrative processes such as subpoenas. Your personal information may also be used to give notice to you in relation to any unauthorized use of JCNDE and/or ADA services, networks or intellectual property. In addition, your personal information may be released as permitted by law in the unlikely event such release is deemed necessary to protect the health and safety of customers or others, or to legally protect and JCNDE and/or the ADA, their customers or service providers.

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Your Rights

To help us respect your privacy, it is important when you wish to exercise your rights that you contact us via any of the means listed in the first section of this Privacy Policy.

On request site visitors are provided with access to the contact information that may be maintained about them (e.g., name, address, phone number, e-mail address and identification numbers).

On request visitors are also offered the ability to update or correct inaccuracies in contact information or unique identifiers.

You may also contact the JCNDE or the ADA if you believe your information is being used for purposes other than those for which it was originally collected.

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More About Our Privacy Practices

With respect to other Web sites and servers: This Web site and ADA.org contains links to other Web sites. We have no control over and take no responsibility for the privacy practices or content of those sites.

With respect to security: Industry-standard encryption technologies are used when transferring and receiving consumer data exchanged with this Web site or ADA.org. When certain types of sensitive information such as financial information is transmitted or received, visitors are redirected to a secure server and notified through a pop-up screen. Appropriate security measures are in place in the physical facilities we occupy to protect against the loss, misuse or alteration of information that has been collected from you. When users choose to make payments via credit cards, the information needed to obtain payment is submitted to the appropriate clearinghouses. This credit card information is not stored or reused by the JCNDE or the ADA unless you have given your prior authorization.

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Changes, Comments and Questions

If information practices change at some time in the future the policy changes will be posted to notify you and allow you to opt out of new uses. The latest version of the Privacy Policy will always be available on this Web site. If you are concerned about how your information may be used, please check back on this Web site periodically.

Your comments or questions about our Privacy Policy and privacy practices are welcomed. If you feel that this site is not following its stated policy, please contact us.

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